Submit a Request For Service via E-Mail:
If you are presently a client, please send an e-mail to (or click on the link below..)
' firstname.lastname@example.org '
to submit a service request.
Our business manager monitors the queue for requests, and assigns them to available techicians. We'll respond by e-mail as to the disposition of the ticket (assigned technician, estimated time to contact and so on. ANy actions taken on the request will be logged, and responses or notifications sent to the originator as well as to the appropriate tech.
Remote Desktop Assistance:
Kesem's "Remote Assist" feature allows us to remotely control your computer (with your active permission, of course!). After speaking with a support technician at Kesem, please click the link below to start the remote control process.
Connect to Kesem Support
Frequently Asked Questions:
The fastest help is sometimes available by checking our FAQ's section for useful resources, and hints. Often, there's an answer to your question or problem to be Resources and FAQ's.This is a work in process and we add items to it from time to time.