You've grown or are growing quickly. You have an absolute dependence on your computing equipment and environment, yet, you really cannot justify a full time staff person to maintain your systems.
At Kesem Technology we are here to meet your needs:
- Anti-Spam for email
- Anti virus for e-mail and files
- Network Security
- Web security
- Server security
- Software license compliance
- Business continuity and recoverability
- Software compatibility
- Hardware compatibility
- Hardware repairs
- Confidentiality of files and records
- Answers to questions about how to get your software to do...
You depend on your computing environment to run your business!
But actually, it is that and more ... What about telecommunications? Should you use voice over IP? What is voice over IP? E-mail to fax service, fax to e-mail service. Should you consider multiple sources for data and telephone? Should you buy a business telephone or use business-phone like services from you provider? How about higher speed data services? Web site security?
We help businesses and organizations address these issues and answer these questions all the time. You can profit from our experience to free you to make decisions about your business, not about 'the computer'. Our approach is first to see if it simply makes sense to 'computerize' or 'automate' a function. There are no assumptions in our approach to solving business problems about technology.
We provide a customized trouble ticket submission system for your company to use to submit problems and questions. You can check on the status of requests, see how quickly we respond, and spot trends in your use of your environment that can save you time and money. We're accountable. Our work and effort is visible, and traceable. Over the web. By you. Any time.
Our support staff keeps track of what we did, when we did it, and what your specific installation conditions are in your office.
We have applied these same principals to our web hosting solutions. You can look at your web traffic any time. Have access to change your website content with using ONLY a browser, from anywhere. Use your e-mail via the web or with outlook or Eudora or other products.
We are a single point of information and strategy and operations to add value to your business for you and ultimately, for your customer. E-mail or call us so we can discuss how we can help you improve your business: inquire@kesem.net .
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